FAQ

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We offer reliable shipping across India through trusted courier partners. All orders are carefully packed using secure packaging to ensure your jewellery reaches you safely and in perfect condition.

Currently, we ship within India only. We are working on expanding internationally soon.

Orders are usually processed within 1 - 2 business days and delivered within 3 - 7 business days depending on your location.

Metro cities: 3–5 days
Other locations: 5–7 days
You will receive tracking details once your order is shipped.

Payment

We accept all major payment options including:

  1. UPI (Google Pay, PhonePe, Paytm)
  2. Debit/Credit Cards
  3. Net Banking
  4. Cash on Delivery (COD) (if available)

Once your order is shipped, you will receive a tracking link via SMS or email. You can use it to track your order in real-time. If you face any issues, feel free to contact our support team.

Yes, you can choose your preferred payment method during checkout before placing the order.

Yes, COD is available on selected locations. Additional charges may apply.

Orders & Returns

Simply browse your favorite jewellery, add items to cart, and proceed to checkout. Enter your details, choose a payment method, and confirm your order.

Orders can be cancelled or modified within 12 hours of placing them. Please contact our support team as soon as possible for assistance.

We accept returns only for damaged, defective, or incorrect items. You must raise a request within 48 hours of delivery with proper images or an unboxing video. Once approved, refunds are processed within 5 - 7 business days to your original payment method.

No, you can place an order as a guest. However, creating an account helps you track orders and manage your details easily.

We accept returns only in case of damaged or incorrect items. You must raise a request within 48 hours of delivery with proper images. Our team will assist you with the return process.

Product Related

Our imitation jewellery is designed for durability, but proper care is recommended to maintain shine and longevity.

Yes, many of our designs are suitable for regular wear. Avoid water, perfumes, and chemicals for best results.

Our jewellery is designed to be skin-friendly and comfortable for most users. However, if you have highly sensitive skin, we recommend limited exposure.

With proper care, our jewellery retains its shine for a long time. Avoid water and chemicals for best results.

Yes, we strive to ensure all product images are as accurate as possible. However, slight variations may occur due to lighting or screen differences.

Care Instructions

  1. Store in a dry place
  2. Keep away from water & perfumes
  3. Clean with a soft cloth after use

Account & Support

You can reach us via email, WhatsApp, or contact form. We usually respond within 24 hours.

Please contact us immediately. Address changes are possible only before the order is shipped.

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